Frequently Asked Questions
Everything you need to know about SpuddySearch
Getting Started
How does SpuddySearch work?
SpuddySearch is simple: text your question to our service number, and get instant AI-powered answers via SMS. No apps, no internet browsing, no distractions.
Do I need a smartphone to use SpuddySearch?
Not at all! SpuddySearch works with any phone that can send and receive text messages - flip phones, feature phones, smartphones, or even landlines with SMS capability.
How do I sign up?
Simply enter your phone number on our website and we'll send you a verification code. Once verified, you'll get 10 free searches to try the service.
What's included in the free trial?
You get 10 free searches with full access to our AI-powered responses. No credit card required, no time limit.
Using the Service
What kinds of questions can I ask?
Almost anything! Weather, news, facts, calculations, definitions, directions, restaurant recommendations, movie times, sports scores, and much more.
How accurate are the search results?
Our AI provides highly accurate, up-to-date information powered by advanced language models. However, always verify important information from authoritative sources.
How fast will I get my answer?
Most responses arrive within 5-10 seconds. Complex queries might take a bit longer, but you'll typically have your answer before you can put your phone down.
Is there a limit to how many searches I can do?
Trial users get 10 searches total. Paid subscribers have unlimited searches with no daily or monthly limits.
Can I ask follow-up questions?
Each message is treated as a separate search. For best results, include all relevant context in your question.
Privacy & Security
Is my data secure?
Yes. We prioritize your privacy above all else. Your queries and responses are not stored, and your phone number is never shared or used for marketing.
Do you store my search history?
No. We only keep basic account information (phone number and subscription status). Your actual searches and our responses are not saved.
Will I receive spam or marketing messages?
Never. We only send responses to your queries and essential service updates. We never send promotional or marketing messages.
Can I verify multiple phone numbers?
Currently, each account supports one verified phone number. Contact us if you need multiple numbers for business use.
Billing & Account
How much does SpuddySearch cost?
After your free trial, it's £4.99/month for unlimited searches. No hidden fees, ever.
When will I be charged?
You'll only be charged when you choose to upgrade after your free trial ends. We'll always notify you before any charges.
Can I cancel my subscription?
Yes, you can cancel anytime with no penalties. Your service continues until the end of your current billing period.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.
Are there any additional fees or charges?
No additional fees from us. Your mobile carrier's standard SMS rates apply for sending messages to our service.
Technical Support
What if I don't receive a response?
If you don't get a response within 60 seconds, try resending your message. If issues persist, text "HELP" for support.
Will SpuddySearch accept international numbers?
Currently, we support UK phone numbers. International support is coming soon - join our waitlist to be notified.
How do I cancel my subscription?
Premium users should visit the dashboard to manage their subscription. Trial users can text "STOP" to unsubscribe from all communications.
Can I personalize my search results?
Yes! In your dashboard, you can set your location, timezone, preferred units (metric/imperial), and add custom context to get more relevant responses.
How do I create an account?
Visit our homepage and click "Start Free Trial". You'll create a username and password, then verify your phone number to start using the service.
What commands can I use?
Special commands include: HELP (get assistance), STATUS (account info), SUPPORT (contact support), UPGRADE (get premium), STOP (unsubscribe), PRIVACY (privacy info), and HOW (usage guide). Everything else is treated as a search query.
I'm having technical issues. Who can I contact?
Text "HELP" to our service number for immediate assistance, or email support@spuddysearch.com. We typically respond within a few hours.
Still have questions?
Can't find what you're looking for? We're here to help.
Ready to Try SpuddySearch?
Start with 10 free searches and experience the simplicity
No credit card required. Cancel anytime.